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FAQs
Quaza Collect is a premium Canadian Online Shop specializing in authentic Pokemon sealed products with a focus on high quality and reliable service. We take great care in packing your orders for worldwide shipping. We source products from official distributors.
You can place an order directly from our website at QuazaCollect.com
You can browse the website for products, add them to cart and checkout securely when ready.
Yes! We ship worldwide from Toronto to over 175 countries. We pack international orders carefully for safety during transit and declare customs accurately. Rates are calculated at checkout, and many countries get free shipping over a local threshold.
United States: orders are Delivered Duty Paid. Duties are collected at checkout, so there is nothing more to pay on delivery.
Japan, South Korea, Taiwan and 160+ other destinations: duties and taxes are included in your checkout total.
UK, Europe, Switzerland, Sweden, Australia, New Zealand and Singapore: any duties or import taxes are collected by the carrier on or before delivery and are not part of your checkout total.
More information in our Shipping Policy
It depends on where your order is going.
United States: yes. Orders are Delivered Duty Paid. Duties are collected at checkout, so there is nothing more to pay on delivery.
Japan, South Korea, Taiwan, Hong Kong, India, the UAE and 160+ other destinations: yes. Duties and import taxes are calculated and included in your checkout total.
UK, Europe, Switzerland, Sweden, Australia, New Zealand and Singapore: no. Any duties, VAT, brokerage or import fees your country charges are the customer’s responsibility and are collected by the carrier on or before delivery. Trading cards usually have no or low duties.
We declare the full value of every package and mark it as merchandise. We never mark packages as gifts or undervalue them.
We use HS Code 9504.40 for trading cards.
We ship from Toronto, Canada using Canada Post, DHL, and partner carriers.
Orders are processed within 1-3 business days. After dispatch, delivery takes 2-4 business days within Canada and 2-5 business days to the USA.
International orders typically take 4-12 business days depending on the country.
All orders include a tracking number to monitor progress.
We offer Free Shipping on orders $100+ in Canada (CAD) and the USA (USD). Flat $7 for orders below that threshold.
We also offer Free Shipping in the UK, most of Western Europe, Australia, New Zealand, and Singapore over a local-currency threshold (from £145 / €170).
For the exact cost, add items to cart and proceed to checkout. Your rate is always shown before you pay.
Yes, feel free to reach out to us on Instagram - @Quaza_Collect
No. Quaza Collect is an online shop with warehouses and fulfillment centers in Toronto. We do not have a physical retail space open to the public.