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Packed with Care in Toronto
Every order is inspected and packed by hand, so your device arrives factory sealed and well protected.
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Electronics FAQs
Yes. Every electronics item we sell is brand new in its original factory-sealed packaging, unless the listing clearly says otherwise.
Warranty service is provided by the manufacturer, under the manufacturer's terms. If a device develops a fault, contact the brand's support team for a repair or replacement. We're happy to send you a copy of your order invoice as proof of purchase.
Yes, if it is still factory sealed. Change-of-mind returns are accepted within 14 days of delivery on unopened, unused items. Email info@quazacollect.com first for the return address. Return postage is at your cost, and a 15% restocking fee (minimum $20 CAD) is deducted from the refund. Opened electronics can't be returned for a change of mind.
Customers in the EU and UK have a 14-day right of cancellation with no restocking fee. Details are in our return policy.
Email info@quazacollect.com within 7 days of delivery with clear photos of the item and the packaging. We'll make it right with a replacement, store credit or a refund.
We ship from Toronto with tracking. Electronics with a lithium battery ship to Canada and the United States only. Some other electronics ship internationally too: if you can see an item in your country's store, we can ship it to you, and checkout shows the options for your address.
Orders ship from Toronto within 1-3 business days with tracking. Delivery usually takes 2-4 business days within Canada and 2-5 business days to the USA.
United States: orders are Delivered Duty Paid. Duties are collected at checkout, so there is nothing more to pay on delivery.