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FAQs
Quaza Collect is a premium Canadian Online Shop specializing in authentic Pokemon sealed products with a focus on high quality and reliable service. We take great care in packing your orders for worldwide shipping. We source products from official distributors.
You can place an order directly from our website at QuazaCollect.com
You can browse the website for products, add them to cart and checkout securely when ready.
Yes! We ship Worldwide!
We pack international orders carefully for safety during transit and declare customs accurately. We offer flat or free shipping depending on order value (varies by country). Rates are calculated at checkout.
Where duties and import taxes apply, they are collected by the carrier on or before delivery and are not part of your checkout total. For Managed Markets destinations such as Japan, South Korea and Taiwan, they are already included in your checkout total, so there is nothing more to pay on delivery.
More information in our Shipping Policy
All duties, taxes, import VAT, brokerage fees, and any other import charges are 100% the customer’s responsibility.
We offer discounted or free international shipping to offset this cost for international customers, but this only covers the postal charge.
Trading cards usually have no or low duties for most countries. Taxes/VAT applicable on delivery where applicable.
We declare the full value of the package and mark it as merchandise — we never mark packages as gifts or undervalue them.
We recommend confirming your country's customs policy on trading cards before ordering.
We use HS Code 9504.40 for trading cards.
We ship from Toronto, Canada using Canada Post, DHL, and partner carriers.
Orders are processed within 1-3 business days. After dispatch, delivery takes 2-4 business days within Canada and 2-5 business days to the USA.
International orders typically take 4-12 business days depending on the country.
All orders include a tracking number to monitor progress.
We offer Free Shipping on orders $100+ in Canada (CAD) and the USA (USD). Flat $7 for orders below that threshold.
We also offer Free Shipping in the UK, most of Western Europe, Australia, New Zealand, and Singapore over a local-currency threshold (from £145 / €170).
For the exact cost, add items to cart and proceed to checkout. Your rate is always shown before you pay.
Yes, feel free to reach out to us on Instagram - @Quaza_Collect
No. Quaza Collect is an online shop with warehouses and fulfillment centers in Toronto. We do not have a physical retail space open to the public.
